Doctor's Data Inc. (DDI) takes the issue of privacy very seriously. We want to provide visitors to our site the security, privacy and confidentiality that they expect from a healthcare services provider.
DDI does not collect any personal information from anyone who is merely visiting or browsing the site. Personal information is collected if the visitor chooses to request literature through download or mail, sends DDI an email message or uses the client account section of our website.
DDI invites visitors on its site to send email messages to DDI so that we may respond to inquiries regarding our products and services. DDI retains copies of these email messages. The information provided by a visitor will be used to respond to the visitor's inquiry and to provide better customer service. DDI will not release an email address contained in its database to a third party unless the third party provides products or services to DDI and releasing the address serves a specific purpose.
In the client account section of our website, DDI collects personal information necessary to provide data requested by our clients (for example, test results, account balances and lists of transactions). To protect the confidentiality of the information submitted, DDI requires that visitors have a browser that supports 128-bit "strong" encryption, i.e., Microsoft's Internet Explorer 9.0 and higher, or another comparable web browser.
DDI uses the information collected from its web site visitors to address the specific needs of those visitors, to provide better customer service and to provide the latest information regarding DDI's products and services. The information collected is also used to provide a record of communications between DDI and its site visitors and to comply with any applicable legal or regulatory requirements.
By DDI Employees: Certain DDI employees will be provided with a visitor's information to respond to that visitor's needs and provide the visitor with information requested. All DDI employees are instructed and trained to use strict standards of care in handling personal and confidential customer information. DDI employees who do not conform to DDI's confidentiality policy are subject to disciplinary action including dismissal.
By Third Parties: DDI does not rent, sell or transmit any personal information collected through its site to any third-party marketers. Personal information may be transmitted if there is a specific need to complete a transaction requested by the visitor, or is required by law.
An IP address is a number automatically assigned to your computer whenever you access the Internet. All computer identification on the Internet is conducted with IP addresses, which allow computers and servers to recognize and communicate with each other. DDI collects IP addresses in order to conduct system administration and site analysis. If a visitor requests pages from DDI, the DDI servers enter the visitor's IP address into a log. To maintain visitor anonymity, DDI does not associate IP addresses with records containing personal information. However, DDI will use IP addresses to identify any visitors who refuse to comply with DDI's in-house rules or terms of service, and to identify visitors who threaten our service, site, customers or others.
The DDI Web site has security measures in place to protect the loss, misuse and alteration of the information under our control. DDI employs strict security measures to safeguard online transactions; personal information is stored in a secured database and always sent via an encrypted Internet channel.